Went in for an oil change and ended up in a loaner. Employees removed two car seats from my car and installed in loaner. I am a grandparent who has my daughter put in the car seats because I don't want to be responsible for putting them in wrong. Keyser employees are the best!!
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Keyser Chevrolet Buick Inc. service team would like to thank you for coming in and we hope to see you again in the near future.
We would like to apologize for the experience that you had at our service department We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
Philip, we love hearing feedback from our customers and are glad that your visit went so well! We pride ourselves on providing top of the line customer service and love knowing that we've succeeded in this effort. Please feel free to contact us if you have any questions. Thanks again!
George, we sincerely appreciate your feedback. Each employee is a valued member of the Keyser Chevrolet Buick Inc. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Laszlo, we appreciate your kind words. The entire team at Keyser Chevrolet Buick Inc. thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
Keyser Chevrolet Buick Inc. is an incredible dealership. They really care about their customers. Whenever we have a problem with one of our cars, Keyser has always found the problem and taken care of it. We have spread the word about Keyser's courteous and efficient service department and their salesperson, Sally Loomas. It really is worth the drive to go to Keyser!
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Keyser Chevrolet Buick Inc. team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
Gary Lee- thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!